Frequently Asked Questions 

General Information

1. What types of products do you export?
We export a comprehensive range of sportswear and activewear, including:

·         Gym wear (leggings, sports bras, tanks, shorts)

·         Team uniforms (soccer, basketball, cricket, etc.)

·         Compression wear

·         Casual and performance shirts (polo shirts, dri-fit tees, button-downs)

·         Tracksuits, hoodies, and joggers

·         Outdoor activewear and accessories

2. Who are your typical clients?
We supply to:

·         Sports teams and academies

·         Gyms and fitness studios

·         Apparel brands and startups

·         Retailers and wholesalers

·         Corporate clients (for promotional wear)

3. Where is your company based?
Our headquarters and production facilities are located in [insert country/city], with a global network of logistics partners for smooth international deliveries.

Customization & Product Development

4. Can you help design custom sportswear?
Yes! Our in-house design team can assist with creating unique styles, colors, and branding. We can also work from your sketches, mood boards, or sample garments.

5. Do you offer private labeling or OEM services?
Yes, we provide OEM (Original Equipment Manufacturing) and private labeling. We can handle everything from custom tags and packaging to full product development under your brand name.

6. What are your fabric and material options?
We offer a wide selection of performance and eco-friendly fabrics:

·         Moisture-wicking polyester blends

·         Nylon-spandex for flexibility

·         Cotton-poly for comfort

·         Recycled or sustainable materials (on request)

7. Are your products eco-friendly or sustainable?
We do offer sustainable options, including recycled polyester and organic cotton. Please let us know your sustainability preferences when placing an order.

Order Process & Pricing

8. How do I get a quote?
Send us your requirements, including product type, quantity, customization details, and destination. We will provide a competitive quote within 24–48 hours.

9. Is there a minimum order quantity (MOQ)?
Yes, our typical MOQs are:

·         50–100 pieces per design for customized products

·         Lower MOQs available for standard or ready-made items

10. What payment methods do you accept?
We accept:

·         Bank transfers (T/T)

·         PayPal

·         Western Union

·         Letter of Credit (L/C) for large orders

11. Do you offer discounts on bulk or repeat orders?
Yes, we offer tiered pricing and loyalty discounts for bulk and returning clients. Contact us to discuss long-term partnership rates.

Production & Quality

12. What is your production capacity?
Our facilities can produce over [insert number] units per month, ensuring timely delivery for both small and large-scale orders.

13. How do you ensure product quality?
We follow strict quality control procedures at every stage — from raw material inspection to final packaging. Third-party quality checks are available upon request.

14. Can I request a sample before placing a bulk order?
Yes. We offer paid samples so you can check fabric, fit, and quality before placing your full order. Sample costs are often refundable against bulk orders.

Shipping & Logistics

15. What are your shipping options?
We ship via:

·         Express courier (DHL, FedEx, UPS)

·         Air freight for urgent orders

·         Sea freight for bulk/large shipments

16. How are shipping costs calculated?
Shipping costs depend on package weight, volume, and destination. We offer cost-effective logistics solutions and can provide shipping estimates along with your quote.

17. Can I use my own shipping agent?
Yes, you're welcome to arrange your own logistics or nominate a freight forwarder.

Support, Returns & Partnerships

18. What if I receive damaged or incorrect products?
If you receive defective or incorrect items, notify us within 7 days with photos. We'll either replace or refund as per our return policy.

19. Do you offer after-sales support?
Yes, we provide full after-sales support, including handling any issues with sizing, fit, or logistics. We would appreciate it if you're satisfied with our priority.

20. Can I become your distributor or sales agent?
We are open to partnerships and global distribution opportunities. Please let us know if you're interested in collaborating with us.

21. How can I stay updated with your latest products?
Subscribe to our newsletter or follow us on social media to get updates on new arrivals, trends, and promotions.